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Frequently asked questions

Everything you wanted to ask.

Company-wide answers in one tab, and everything specific to a country in the other.

These apply to every Wild Voyager journey, wherever you’re headed. For visas, health, money, packing and local detail, switch to .

Planning, booking & payment

How do I start planning a trip?

Tell us where you’d like to go, roughly when, and what matters most — particular wildlife, pace, budget, who’s travelling. A specialist planner takes it from there and builds a first outline for you. There’s no cost or obligation to the planning stage. The quickest start is our enquiry form.

Are your journeys private or in a group?

Most are private — just your party, your own vehicle and guide, your own pace. We also run a small number of set-departure expeditions where joining a like-minded group makes sense, such as some polar voyages and photography trips. We’ll tell you honestly which suits your plan.

What do you arrange for me?

We handle your land arrangements end to end — accommodation, expert guiding, park and conservation fees, transfers, and the internal and domestic flights between your destinations. International flights to and from your starting point, and visas, are not included, though we’re glad to advise on both.

How and when do I pay?

A deposit confirms your journey and the balance follows before you travel. As a general guide, that’s a 30% deposit at the time of booking, with the balance due 45 days before travel. Your quote sets out the exact schedule.

What payment methods do you accept?

Our preferred method is a bank wire transfer, and we hold accounts in the USA, Kenya, the UAE and India for your convenience. Card payments are possible for a surcharge. Cash is the least preferred and carries a cash-handling charge.

Do you hold dates while I decide?

Yes — we can usually hold dates for about 7 to 14 days while you decide, by which point the deposit secures them. In peak season availability moves quickly, so confirming sooner protects your dates.

Can you build a trip across several countries?

Yes. Many of our journeys cross borders — the routing, permits and connections are part of what we handle. Some pairings work far better than others by season, and we’ll steer you toward the ones that do.

Where are your offices, and how do I reach you?

We work across the US, UK, Kenya and India, so there’s usually someone in a helpful time zone. The quickest way to reach a planner, with all our numbers and addresses, is our contact page.

Who’s travelling

I’m travelling solo — can you help?

Often, yes. We plan for solo travellers regularly and can advise where single-traveller costs are gentler and where joining a small set-departure works well. You’re looked after throughout, never left to fend for yourself.

We’re planning a honeymoon — can you make it special?

Gladly. Honeymoons are some of our favourite journeys to plan — private guides, the most romantic lodges and hotels, a sundowner in the right place at the right hour, and quiet touches arranged behind the scenes. Tell us what “special” looks like to you.

Can you arrange a group or multi-generational trip?

Yes — from a family with young children to a milestone celebration or a photography group. We size the vehicles, choose accommodation that works for the whole party, and pace the days so everyone, from grandparents to grandchildren, gets the trip they came for.

Are children welcome?

On private journeys, very much so — we tailor the pace, the accommodation and the activities to the ages travelling. Some properties and a few activities carry minimum ages for safety, and we plan around those.

Good to know

Do I need travel insurance?

Yes — comprehensive travel insurance is required, and it should cover medical care, emergency evacuation and trip cancellation. For remote and expedition travel this isn’t optional. We’re glad to point you to suitable providers.

What about photography?

Our journeys are built with photographers in mind — the timing, the angles to the light and the unhurried hours at a sighting. Our founder is a wildlife photographer, and much of what guides our planning comes from years behind a lens. Gear and drone notes are under each country.

Still have a question?

If we haven’t answered it here, ask us directly — a real planner will reply, not a script.

Ask us anything

Field notes, now and then.

Where to go · When to go · Wildlife in season

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